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Consumer Right of Withdrawal (B2C)

 

You have the right to withdraw from this contract within 14 days without giving any reason. To exercise the right of withdrawal, you must inform us of your decision to withdraw from this contract by an unequivocal written statement sent by post to confructa medien GmbH, Westerwaldstrasse 2a, 56587 Oberhonnefeld, Germany or e-mail to reader@fruit-processing.com.

If you use this option, we will communicate to you an acknowledgement of receipt of such a withdrawal on a durable medium (e.g. by email) without delay. To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.

You shall send back the goods or hand them over to confructa medien GmbH, Westerwaldstrasse 2a, 56587 Oberhonnefeld, Germany, without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired. You will have to bear the direct cost of returning the goods.

Exceptions from the right of withdrawal

The legal right of withdrawal does not apply to contracts on the supply of digital files e.g. pdf.

Right of withdrawal applies only to individuals (B2C) and not for businesses (B2B)!

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