One of four regional support centres, the new facilities in Barcelona (Spain) will provide access to the latest product inspection systems, as well as free testing services for contaminant detection on food and pharma production lines
Mettler-Toledo has officially opened its new Barcelona Support Centre in Spain. The new centre showcases a wide range of its product inspection systems for food and pharmaceutical brand owners, manufacturers, processors, and contract packers. Technology on-site includes the latest checkweighing, metal detection and x-ray inspection solutions. Visitors can view ProdX™ data management software which offers real-time logging of x-ray, metal detection and checkweighing product inspection activities to help food manufacturers get ready for digital food traceability. Other technologies, such as vision inspection and track and trace solutions are also available from Mettler-Toledo but are not currently displayed at the Barcelona Support Centre.
The new facility is dedicated to product inspection demonstrations and free testing services, in addition to a LAB showroom, an eStudio, customer facing seminar rooms and internal office spaces.
At the forefront of inspection technology
The demonstration facility is equipped with the latest Mettler-Toledo systems, across different product inspection technologies for a wide range of applications. European food and pharma manufacturers will benefit from a hands-on experience, such as tailored product inspection demonstrations, including a free product test report service.
This free service invites manufacturers from across Europe to send their product samples to the centre for testing, before making a purchasing decision, or request an in-person appointment either face-to-face or virtually via their eStudio. Mettler-Toledo engineers then assess the requirements and provide a full test report within five days of the arrival of the product samples. This includes an individual evaluation of their own products with details of attainable inspection accuracy, performance, and contaminant detection sensitivity.
Customers visiting the centre and participating in the live demonstrations also benefit from shorter lead times for their test report results, as they have direct access to test engineers who can answer specific questions about their products and inspection requirements, helping them to choose the most suitable solution.
The Lab Division from Mettler-Toledo is represented in the new centre with its LAB Showroom, which showcases the latest technology for quality control for laboratories and food manufacturing, such as balances, scales, and analytical instruments – often used in recipe formulation, control, and management.
The new Barcelona centre also benefits from a state-of-the-art eStudio consisting of a room with in-built green screens and recording equipment. The purpose of the room is to record e-demonstrations, deliver virtual training, and create customer-facing video content.
The centre, covering over 75,971 sq. ft across three floors, is supported by over 280 Mettler-Toledo employees, from 15 different countries and across all roles – from apprentices to senior managers, dedicated test and service engineers, sales representatives, operations specialists, marketing, and many other functions.
Bringing all teams under one roof, with open plan offices, a new canteen, and common break-out areas, will help the company improve internal communication, knowledge sharing, career development and ultimately, customer service.
“The new facilities reflect the growth of Mettler-Toledo, financially and physically,” said Oscar Dijort, General Manager at Mettler-Toledo Spain. “The new global centre is already paving the path for further expansion over the next several years, as well as creating a collaborative hub to propel inspection technology and best practice forward at a European level.”